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  • b
  • Brownout
    A brownout occurs when the power supply drops below its standard value, but the electric service is not interrupted completely. A brownout can be intentional or unplanned. - Read More
  • c
  • CenterPoint Energy
    CenterPoint Energy is an electricity and natural gas utility servicing many deregulated energy markets in the United States. CenterPoint delivers power to the Houston, Texas area.  - Read More
  • e
  • Electric Reliability Council of Texas
    The Electric Reliability Council of Texas is a non-profit organization that oversees the Texas electricity grid. - Read More
  • Electric Service Identifier (ESI ID)
    An Electric Service Identifier, more commonly called the ESI ID is the 17 digit number that Texas energy companies use to set up service at your home. Every address in Texas has a unique number, and you can find your ESI ID on your electric bill. - Read More
  • Energy Broker
    Energy Broker: An energy broker assists customers in buying electricity or natural gas from electricity retailers. Many electricity companies have broker affiliate programs with attractive incentives including residual pay. - Read More
  • ERCOT
    The Electric Reliability Council of Texas is a non-profit organization that oversees the Texas electricity grid. - Read More
  • f
  • fossil fuels
      Fossil fuels are made from fossilized animals and plant materials and  include crude oil, natural gas and coal. - Read More
  • o
  • Oncor
    Oncor is Texas’s largest Transmission and Delivery Utility which services over 10 million people in cities including Dallas, Fort Worth and Waco. - Read More
  • p
  • Power Outage
    A power outage can happen for many reasons including storm damage, downed power lines, vehicle accidents and high power demand in your neighborhood. - Read More
  • Prepaid Energy
    Prepaid, or pay as you go energy, works just like a prepaid cell phone or gas card. Texas customers can open a new account with a small amount of cash and refill as needed. - Read More
  • Public Utilities Commission of Texas
    The Public Utilities Commission of Texas regulates the energy companies in Texas. They also oversee water and telecommunication utilities. The PUC implements and enforces legislation while resolving customer complaints. You can learn more about the Texas PUC on their official website.  - Read More
  • PUC
    The Public Utilities Commission of Texas regulates the energy companies in Texas. They also oversee water and telecommunication utilities. The PUC implements and enforces legislation while resolving customer complaints. You can learn more about the Texas PUC on their official website.  - Read More
  • r
  • Rolling Blackout
    Rolling blackouts are planned, momentary power outages designed to relieve strain on the grid during high peaks in usage. - Read More
  • s
  • Solar Buy Back
    Retail Electric Providers TXU, Reliant and Green Mountain Energy will buy back your excess energy produced by your solar panels. - Read More
  • t
  • TDU
    Also called the “Local Wires Company”,  The Transmission and Delivery Utility is in charge of maintaining the electrical poles, transformers and wires that deliver energy to our homes. They restore electricity service in your area after a power outage. There are 5 Transmission and Delivery(...) - Read More
  • Top Up
    An electricity top up is to adding money to your prepaid energy account. - Read More
  • Transmission and Delivery Utility
    Also called the “Local Wires Company”,  The Transmission and Delivery Utility is in charge of maintaining the electrical poles, transformers and wires that deliver energy to our homes. They restore electricity service in your area after a power outage. There are 5 Transmission and Delivery(...) - Read More