Know Your TDU: Utility Providers in Texas
What is a TDU?
The Transmission and Delivery Utility (TDU) is the provider that delivers electricity from the power grid and distributes it to homes and businesses in Texas.
Not to be confused with Texas electric energy companies, the TDU is who handles power outages and other line and pole related emergencies.
There are six main utilities in the deregulated areas of Texas. Your TDU is determined by the city you live in.
Find Your Texas Electric Utility Provider
Click on your area’s TDU for more information including current electric rates, money saving incentive programs, and how to report power outages.
Texas New Mexico Power Company
Pecos, Glen Rose, League City, Angleton…
Corpus Christi, McAllen, Victoria, Laredo, Harlingen…
Abilene, San Angelo, Vernon…
Houston metro area, Beaumont, Seguin…
Dallas-Fort Worth metro, Midland-Odessa, Round Rock, Waco…
Big Spring, Stanton, Midland, Brady…
Texas Utility Providers Map
Oncor Texas
Oncor is Texas’ largest TDU and has been at the forefront of energy innovation, public education, and safety for over a century now. Oncor strives to increase efficiency and cost savings while helping make a more positive environmental impact with its electricity services. Oncor customers can participate in one of their many money saving incentive programs.
Oncor Electric Service Area
If you live in or around the DFW metroplex, chances are your electricity is delivered by Oncor. Oncor Electric Utilities brings power to over 10 million residential and commercial customers in 400 cities and towns including Dallas, Fort Worth, Odessa, Killeen, Tyler, Wichita Falls and Waco.
Energy Community Action
For your convenience, The Text Oncor service allows English and Spanish speaking customers to send a text message to report power outages 24 hours a day, 7 days a week. Just text “REG” to 66267 to register.
Once registered, text “OUT” to 66267 in the event that your power goes out. From there, you can receive an outage ticket confirmation, status updates and notification when Oncor restores your power.
Report an Outage – View Oncor Outage Map
Call Oncor in Texas
(888) 313-6862
Dallas Address/Report Tampering:
1616 Woodall Rodgers Fwy, # 2M 012
Dallas, TX 75202
Report an Outage – View AEP Outage Map
Contact Customer Service
(877) 373-4858
Corpus Christi Utilities Address:
539 N Carancahua St
Corpus Christi, TX 78401
AEP Texas
AEP Texas (American Electric Power) is a utility service company with its eyes on the future of the electricity industry. AEP uses the Texas Advanced Metering Infrastructure system (AMI) program to move the existing electric grid into the digital age. With smart meters at the heart of the AMI program, all efforts are a step towards AEP’s larger Texas gridSMART (SM) initiative.
AEP Electricity Service Area
AEP has two branches in Texas: AEP Texas Central and AEP Texas North, a subsidiary of American Electric Power. AEP is headquartered in Corpus Christi with AEP North (formerly West Texas Utilities) based in Columbus, Ohio.
AEP Texas provides electricity to the major cities of Corpus Christi, Abilene, McAllen, Harlingen, San Angelo, Vernon, Victoria and Laredo.
Energy Community Action
AEP’s Avian Protection Plan manages bird/power line interactions through a system-wide program across 11-states they service. The Avian plan works to protect larger species of birds from being electrocuted by substations, towers, and power lines.
AEP also provides incentive programs for many of their customers within the Texas Central zone. The programs in place help low-income households (below 200% federal poverty guidelines), new homeowners, solar homeowners, and customers who simply keep up service on their air conditioning units.
CenterPoint Energy
CenterPoint Energy is one of the leading utility service companies in the United States, providing natural gas distribution, energy service operations, and electric transmission and distribution.
CenterPoint encourages customers to consume energy efficiently and offers high-efficiency technology with remote applications, distributed generation, and standby systems.
CenterPoint Electricity Service Area
The CenterPoint corporate office is located in Houston, Texas and the company brings electricity to the entire Houston metro area and surrounding counties.
Energy Community Action
CenterPoint runs a community partnership grant program that provides grants to local community organizations and corporations to help fund safety initiatives. A recent donation was made to the City of Ada Fire Department for the purchase of safety equipment to help them better serve the community.
Report an Outage – View CenterPoint Outage Map
Contact Customer Service
(800) 752-8036
Mailing Address:
CenterPoint Energy, Inc.
P.O. Box 4981
Houston, TX 77210
Report an TNMP Outage
Contact Customer Service
(888) 866-7456
Corporate Address:
577 N. Garden Ridge Blvd.
Lewisville, Texas 75067
Texas New Mexico Power
TNMP is a utility provider committed to energy efficiency programs. In 2016, TNMP received recognition from Energy Star for encouraging home owners to use only energy efficient appliances and equipment.
TNMP Electricity Service Area
TNMP service areas in Texas include North-Central, Gulf Coast and West. The three non-contiguous areas cover around the Dallas/Fort Worth region, along the Texas Gulf Coast between Houston/Galveston, and the Midland/El Paso area. Note: El Paso energy is not yet deregulated.
Energy Community Action
Texas New Mexico Power offers several grant programs including the volunteer grant program, power grants, and matching grants. These programs focus on supporting current and former TNMP employees as well as innovators in development, environment, education, and community safety within TNMP service areas. Learn more about TNMP grants.
Sharyland Utilites
Sharyland Utilities is a power transmission and distribution service based in Texas and fully regulated by the Public Utility Commission of Texas. Sharyland uses an advanced metering system plan (AMS) that improves customer service, outage response, service fees, and product options.
Sharyland Electricity Service Area
Sharyland Utilities currently serves approximately 54,000 customers in 29 counties throughout Texas. Counties include Mitchell, Howard, Martin, Glascock, Reagan, and McCulloch County as well as overlap into nearby counties.
Energy Community Action
The Sharyland Residential Efficiency programs make rebates and incentives available to customers for a wide range of technologies that improve energy efficiency for lighting, air conditioning, and other utility systems. Sharyland’s Residential & Hard to Reach programs also offer incentives for installation measures that reduce energy costs and peak demand.
Report and Outage – View Sharyland Outage Map
Contact Customer Service
(800) 442-8688
Corporate Headquarters:
1807 Ross Avenue, Suite 460
Dallas, Texas 75201